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“I deleted photos and videos in Photos, and want them back.” Photos has a Recently Deleted album that retains media for 30 days, from which you can restore items.
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“I want to back up my iCloud Photos but I don’t have a permanently attached drive that’s large enough to store the full resolution of my images and videos.” See “ How to make a local backup of your iCloud Photos synced library.”.“I want to store my Photos library on an external drive.” See “ How to move an Apple Photos for OS X library to an external drive” and “ How to copy your Photos Library and keep its organization.”.
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I deleted photos and they came back! See “ The problem with deleting photos from your device with iCloud Photo Library enabled” and “ If you delete a photo from iCloud Photo Library, is it gone forever?”.“If I delete a photo, will I delete it everywhere?” If iCloud Photos is enabled on the device from which you’re deleting an image or video, then yes: it’s deleted on all of your devices (iPhones, iPads, and Macs) logged into the same iCloud account which also have iCloud Photos enabled.See “ How to delete photos in iOS when the trash can icon is grayed out.” This typically relates to a previous sync via iTunes that remains in effect even if you forgot that you ever used iTunes for media synchronization. “I can’t delete a photo.” A very common problem is that the Photos app in iOS/iPadOS doesn’t let them delete an image.Here are the questions asked most frequently about Photos and iCloud Photos. For its $30 price tag, you get both PowerPhotos and a copy of iPhoto Library Manager, which can help prep or manage iPhoto libraries. PowerPhotos is also the only tool that can merge Photos libraries, and works with Apple’s database format to find and remove duplicates. Among other things, it can migrate iPhoto and Aperture libraries. Focus on Photos and iCloud PhotosĮver since Apple released Photos for macOS in 2015, we’ve seen a huge number of questions about the Photos apps for macOS, iOS, and iPadOS, as well as iCloud Photos (formerly iCloud Photo Library).Īs a general tip, if you’re looking for help in managing Photos for macOS libraries, I highly recommend Fat Cat Software’s PowerPhotos, which I last reviewed in December 2015. Some of these columns date back a few years, but they remain up to date for the steps you need to take, even if the appearance of some interface elements has changed. This super FAQ provides brief answers to issues that represent a substantial portion of all the email we receive, along with links to our full-length columns with more details. We can help save you some time if you consult this list of the most commonly asked questions we receive.
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While the Mac 911 name predates iOS, iPadOS, and iCloud, we’re happy to answer questions about all those topics as well as macOS and any Apple hardware, software, or service. We love being the place you come to in order to find answers to nagging problems.